Delivery time and Shipping costs
We do our best to deliver the order to you as soon as possible.
Orders placed on weekdays before 11:00 AM, we try to ship the same day. If you order during the weekend, these will be shipped on Monday. However, we are not always able to fulfill this, sometimes it is very busy or products are not in stock and then delivery of your order may take a little longer.
If for any reason the processing time of your order takes longer than 48 hours, we will of course inform you as soon as possible. height.
We are closed on weekends. It may then take longer before your order is processed and shipped. Prices do not include shipping.
Our packages are delivered via PostNL or Bpost. Unfortunately we do not have the financial means to pay the shipping costs that we make to send your order to us like the major e-tailers do. Unfortunately, these shipping costs are high and unavoidable. Nevertheless, we will cover a small part of these costs to make it more acceptable to you.
In order to keep our customers happy, we try to meet all requirements and standards, which may also enable us to become an e -tailer who can offer more favorable shipping prices. The orders are presented as a package. We do this because not all tea fits through the letterbox. Some tea have more volume than others. Our regular tea bags are also cheaper than the letterbox bags that we offer. Therefore, a package is cheaper for you.
The shipping costs for sending a package are €7.50 per order for Belgium and €16 for the Netherlands and France
For orders over €45 ( BE) and € 65 (NL) & (FR), we will pay the delivery costs.
Unfortunately we can not determine the time of delivery guarantee.